Frequently Asked Questions
What is your Shipping Policy?
We offer Free Standard Shipping for both Original Artworks and Print Reproductions.
We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 3-10 business days. You will receive a tracking number as soon as your order has been shipped.
Large Size Products and Crating Policies
- Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
- Products over 40" long that are shipped flat may require freight shipping, We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
- If you reside outside of the continental United States, including Alaska and Hawaii, please contact us regarding your shipping preferences.
- APO shipping is charged full cost and sent via USPS.
- Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
- We are not responsible for duties and taxes required for international shipping.
- Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.
What is your Policy on Returns/Exchanges/Refunds?
- We do not accept returns on Original Artwork or Print Reproductions; all sales are FINAL.
- We do our utmost to ensure that your Original Artwork or Print Reproductions are packaged carefully and arrive safely at their destination.
- If your Original Artwork or Print Reproductions arrive damaged, please keep all packaging, take photographs, and contact email@example.com with your order number for further instructions.
- Thank you in advance for your patience and understanding!